If you don't think this is what's happening, could you provide more information about your device? Device & Generation: (e.g. iPhone 5c, iPod 6th gen, iPad Air2, etc.)--IMac, Mac Book Pro, Mac Book Air Carrier: Optimum iOS version: (Settings > General > About > Version) ---Don't know Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)---Pandora Are you connected to Wi-Fi or 3G/4G (cellular data) when this is happening?---WiFi Have any error messages popped up? If so, what exactly does it say?---No message ... View more