@AdamPandora Well this is not true. I personally have posted multiple times, explaining that the suggestions have not worked and the problem is still happening. Take the time to actually look back at responses, you can see people have replied to "suggestions". Here are the dates I posted: 1/16/2026, 2/13/2026, 3/6/2026, 3/12/2026 - Explain how that is "not responding"? Well said @jayharland jayharland, but looking at the response from "AdamPandora" below... there will be no resolution. I have posted multiple times explaining the problem, giving them the details they ask for and letting them know it didn't work. Shame. I've had Pandora for over 10 years with a Family Plan and I'm close to canceling and switching to Spotify.  Moderator Edit: Merged posts ... View more

Why are the earlier complaints not getting responses? ... View more

This is still happening for me, when playing a custom playlist, music STOPS playing after a few songs. This is ONLY on a custom playlist during shuffle. Playback Experience: What were you listening to when playback stopped: Custom Playlist Were you listening through the Pandora website or the Pandora Desktop App: Pandora Website If the website, which browser were you using: Chrome Were you able to resume playback afterward? Once I refreshed the page, yes Device Information: What is the make and model of your computer? Lenovo, ThinkPad, AMD Ryzen 5 5500U What operating system are you running: Windows 11 Pro I also... Updated Chrome, deleted browsing data, cleared cash, allowed pop-ups, turned off extensions, checked VPN settings, tried different brower, restarted computer, restarted wifi, connected to a different wifi. I even... downloaded the Pandora desktop APP and the same thing happened. This is a Pandora issue, NOT user error. Please fix this or I'm deleting my account and going to Spotify. ... View more

Frusterating! This continues to happen. While playing a playlist specifically, not a station. I received the same error message: "Something went wrong" Playback Experience: What were you listening to when playback stopped: Custom Playlist Were you listening through the Pandora website or the Pandora Desktop App: Pandora Website If the website, which browser were you using: Chrome Were you able to resume playback afterward? Once I refreshed the page, yes Device Information: What is the make and model of your computer? Lenovo, ThinkPad, AMD Ryzen 5 5500U What operating system are you running: Windows 11 Pro Moderator's edit: Merged comments. Format change. ... View more

I just replied above as well, hoping to get this fixed. I am following up on this because it's starting to happen again. This time I was able to screen grab the error message. This has been happening on and off since at least Fall 2025. Is Pandora actually working on it? I am using Google Chrome, it is updated. I am using the Pandora website through Google Chrome. I am using a Lenovo laptop. I have restarted the computer, restarted router, that does not fix the issue. ... View more

I am playing music in a playlist I created. I used to be able to click on the shuffle button to shuffle the songs in the playlist but today when I click the shuffle button, nothing happens and the songs do not shuffle. Usually a white circle appears around the shuffle arrows when shuffle is active but now nothing happens. I am on a desktop computer. ... View more