Hi @mimisd1! Welcome to community. I moved your post over to an existing thread: Still getting ads with subscription through Google I checked the email address associated with your Pandora account and it doesn't appear to be upgraded on my end. I would recommend trying the troubleshooting steps from the Accepted Solution for this thread: If you were charged within the last month for a subscription to Pandora through Google Play and are still hearing ads,  you should be able to use the following steps to get your subscription activated and returned to your account: Open the Pandora App on the Android device you used to upgrade, and log into the desired Pandora account. From   My   Collection, go to the   Profile   tab in the bottom navigation bar. Select Upgrade   in the top left corner. Finally, select Retrieve your subscription. This should reapply your subscription to your account for you. If you continue to experience issues with this, you will need to contact our support team directly for further assistance.  Hope this helps! ... View more