Tanner so are you confirming the multi account streaming is a known issue with your service and Amazon ? ... View more

Tanner, I have multiple Alexa’s stream from two different accounts, Alexa confirms this after a voice command to play a station. I have a house setup in Alexa but your company cannot decipher a family account through the Alexa skill. So my household account streams on my main account only. Is your company going to fix this or should I cancel my pandora because your family account does not function properly. Tanner 12/7 8:15 pm CST stream violation while streaming on two Alexa’s with two different accounts streaming one two different Alexa devices. Moderator Edit: Merged posts ... View more

Tanner, you must be a robot as I have already given you the date and time in my original complaint. Please review it again. Here is the run down: I have a Pandora family account, 4 Alexa devices, 2 upstairs and 2 downstairs. My Amazon Alexa's upstairs play music from my childs amazon accounts and the two downstairs play music from my main account or my wifes account. When I play music downstairs on my account and my kids play music upstairs Pandora thinks my main account is playing on two different devices and I receive a stream violation. How do I fix this ? Amazon alexa technical support is blaming you for the stream error. Look again at my account 12/6 between 5:00pm CST through 5:30pm CST for the stream violations.  ... View more