hey Adam id like to report a case, this profile has most of my music
https://www.pandora.com/artist/chu/ARb5VqmPvZjvXr9ARb5VqmPvZjvXr9(merge)
https://www.pandora.com/artist/smu-chu/ARtl5bcXvxw3llZ (keep)
heres a screenshot to prove that its my music
Moderator Edit: Merged comments
Hey @smuchu - It looks like @AdamPandora moved this over to the Pandora for Creators Community. Welcome!
I just escalated this with our AMP Support team. They will be following up with you soon to help clean up your artist profile and get your bio sorted out. Be on the lookout for that email 📧
I hope that helps! Feel free to say hi in our Come Introduce Yourself thread or pop into one of our monthly webinars 👋
Hey @smuchu - It looks like @AdamPandora moved this over to the Pandora for Creators Community. Welcome!
I just escalated this with our AMP Support team. They will be following up with you soon to help clean up your artist profile and get your bio sorted out. Be on the lookout for that email 📧
I hope that helps! Feel free to say hi in our Come Introduce Yourself thread or pop into one of our monthly webinars 👋
Hi Pandora AMP team,
I recently claimed my official Nathan Thomas artist profile in AMP.
Under Insights → Collaborations and Other Profiles, I am seeing an additional profile labeled “Nathan Thomas (Holiday)” that does not belong to me and is not associated with my music.
My correct artist profile is Nathan Thomas, AMP Artist ID 1159086.
Could you please remove/separate the unrelated “Nathan Thomas (Holiday)” profile from my artist identity and AMP analytics?
I want to make sure my catalog, listener data and future releases are associated only with my correct Nathan Thomas profile.
Thank you,
Nathan Thomas
Hi @capturenate, I've shared your post with our Care Team for further review. They'll contact you at the email address linked to your Pandora account, so please keep an eye on your inbox for an update.
We appreciate your patience while they look into this.