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How to group all of my music under one profile

aajpity
Underground

This is my artist page: https://www.pandora.com/artist/post-mortem/ARj9PVmJ225Znzw

My new album is listed here: https://www.pandora.com/artist/post-mortem/ARzVrVb54wkffvk

I would like this album: https://www.pandora.com/artist/post-mortem/if-memory-serves-me/ALq66Z9g3p7fJj4 to go to my main artist page at the top. It would be nice to have all of my music grouped together. Thank you!

Moderator Edit: Edited title for clarity

Labels (3)
86 Replies

lpzjvo
Local Performer

Hello

It seems that my music for my account has two different profiles that need to be merged if possible. 🙂

Account 1: https://pandora.app.link/iasnmgeoTzb

Account 2:

https://pandora.app.link/EGRqGLfoTzb

0 Kudos

ChrisPandora
Moderator
Moderator

Hey @lpzjvo - I have created a ticket with our support team for you. ✌️

They will be contacting you via email to help look into this further, so please keep an eye out for their message.

We appreciate your patience in the meantime! 🎸

Chris | Friendly Neighborhood AMP Support
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Punkyd1212
Local Performer

Hello

The latest release from our band Medicine Hat titled, She Comes and She Goes, is listed under the catalog of another band with the same name. Hiw do we get this corrected?

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ChrisPandora
Moderator
Moderator

Hey @Punkyd1212 - Thanks for letting us know about this. I have created an email thread with our Support team to help fix this.

They will be contacting you shortly, so please keep an eye out for their message.

If this occurs in the future, please send us an email at amp-support@pandora.com. We are best suited to help with these types of issues there. 

We appreciate your patience in the meantime! ✌️

Chris | Friendly Neighborhood AMP Support
0 Kudos

ChrisPandora
Moderator
Moderator

Hey @BanyanMusic - I just created a ticket with our support team for you. 📥

They will be reaching out to you via email, so please be on the lookout for their message.

Thanks for your patience in the meantime! 

Chris | Friendly Neighborhood AMP Support
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markoconnor
Local Performer

Hello,  for the Artist Mark O'Connor there is another artist by the same name and his single, "Limitless" is on the wrong Mark O'Connor profile. 

 

https://amp.pandora.com/artist/mark-oconnor-ARVfmfZ9nVXkkbP/catalog/track/TR:77545903/details

^ this should NOT be on this artist profile for this Mark O'Connor. They are different artists. Can it be removed please?

0 Kudos

thomashood1
Local Performer
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FolkalistRcds
Local Performer

Hello

I am writing about my artist Kavita Shah's page: https://www.pandora.com/artist/kavita-shah/ARkcgjfvhqJ5m3J

(1) This album "Dare you" is by another artist with the same name, Kavita Shah, and is incorrectly linked to this profile. Can you please take this off our profile? (This is the album in question that needs to be removed: https://www.pandora.com/artist/wrisha-dutta-kary-arora-jayesh-gandhi-and-kavita-shah/dare-you/ALjmbZ...)

(2) This is a recent single by our artist. Can this please be linked to the same artist page referenced above? https://www.pandora.com/artist/kavita-shah/ARv3mcwb46trzKq

 

Thank you

Folkalist Records

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ChrisPandora
Moderator
Moderator

Hey @FolkalistRcds , @thomashood1 & @markoconnor - We appreciate you letting us know about this.

I have created an email thread for each of you with our Support team to help fix this.

They will be contacting you shortly, so please keep an eye out for their message.

If this happens again in the future, please send us an email at amp-support@pandora.com. We are best suited to help with these types of issues there. 

Thanks for your patience as we work to correct this! ✌️

Chris | Friendly Neighborhood AMP Support
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Jemkool
Local Performer

The following artist -Jemkoolee- has multiple artist pages that need to be merged together as one:

https://www.pandora.com/artist/jemkoolee/ARJtqmK6mxlm35q

https://www.pandora.com/artist/jemkoolee/ARj3zwPhdmzdx4w

https://www.pandora.com/artist/jemkoolee/ARtbp5Kkcpplcqk

Thank you.

 

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ChrisPandora
Moderator
Moderator

Thanks for the heads up @Jemkool.

We are looking into this and will follow up with you via email.

Be on the lookout for that! 👀

Chris | Friendly Neighborhood AMP Support
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Samik
Local Performer

Hey my songs were distributed to another account with a similar name (Samik). Would you be able to create a new account and add these songs to the new account?

  • Next To You 
  • Save The World
  • Bali

Other Artist: https://www.pandora.com/artist/samik/ARv944gwzmcktnw

 

 

0 Kudos

ChrisPandora
Moderator
Moderator

Hey @Samik - We're on this!

Be expecting an email from us soon ✌️

Chris | Friendly Neighborhood AMP Support

ROKTOY
Local Performer

Responding for the same reason regarding my band. We ended up with 3 pages from our various releases so far. 

The one we want to use:
https://www.pandora.com/artist/roktoy/ARpqcr2zVhw6nZk

The ones we want merged into the above:
https://www.pandora.com/artist/roktoy/AR6m5X3g644fkng
https://www.pandora.com/artist/roktoy/ARdzmgxP9XzXZrc 

0 Kudos

ChrisPandora
Moderator
Moderator

Thanks for bringing this to our attention @ROKTOY ! 🤘

Our team is working on correcting this right now. You should receive an email from us soon :pandora:

Chris | Friendly Neighborhood AMP Support
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Kmusicoffical
Local Performer

I have a number of releases here on Pandora that have been assigned to the wrong profile.

An EP titled "Under Fire", UPC 198015645979 and consisting of 5 songs;

Plan B                         ISRC: uscgj2320306
Hallelijah                    ISRC: uscgj2320307
Replacement Jesus ISRC: uscgj2320308
How Long?                ISRC: uscgj2320309
Rat Race                    ISRC: uscgj2320310

As well as my latest single titled "His", UPC 198025520815, ISRC: ushm82351361

Have all been assigned to the profile located here: https://www.pandora.com/artist/k/ARKfvxblhXccp9k

But should be assinged to my artists profile here: https://www.pandora.com/artist/k/AR4dgm6ZKlk9m9V

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AlyssaPandora
Community Manager
Community Manager

Hey there, @Kmusicoffical. 👋

Nice to see you around the community space.

To keep the community space organized, I moved your post over to the Creators Community thread: How to group all of my music under one profile

Someone from our AMP team will reach out via email to help out with this. Thanks for reporting and for your patience during this process. 🎧

Alyssa | Community Manager
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adelagwhite
Local Performer

My client is an artist:  James Sunny Jim White

His artist page is assigned to someone else listed as James "Sunny Jim" White, and several of my client's albums are attributed to this other artist.  

How do I correct this?

0 Kudos

ChrisPandora
Moderator
Moderator

Hello @adelagwhite ✌️

We appreciate you letting us know about this! I have escalated this with our AMP support team who will be reaching out to you soon via email to help. 📥

Thanks for your patience in the meantime and welcome to our Pandora for Creators Community 🎹

Chris | Friendly Neighborhood AMP Support
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