Support for Artists

[RoExodus]

Is there a link to submit music to?

Moderator edit: edited title for clarity

[Dak703]

Song uploaded through distro is under the wrong name

Any help here? I tried contacting pandora and distro.

[AdamPandora]

@Dak703 I do see you have an open case with our AMP team regarding this issue.

If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.

Thanks for being a part of the Community!

[Certain]

I recently distributed music after an album that I released with another artist. Pandora is the only streaming platform that is not adding my music to one artist page. I now have 3 artist accounts when I search my music (Certain T X Space Kase, Certain T and Certain T). I also distributed a single (Wanna Know) last week which has not been added to any of these accounts, however my new single (About Time) was distributed today on a new artist account. Is there a way that I can combine my artist pages on Pandora into one? Again, this seems to only be happening with Pandora and no other digital streaming platform.

Thank you,

Certain T

[AdamPandora]

@Certain I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[Braddocklee]

My artist name is Braddock Lee and it shows in Pandora along with the track but when I try to claim it on amp.pandora.com it doesn't show on the drop down list to choose. I tried in multiple browsers and on multiple devices. Please help.

[AdamPandora]

@Braddocklee I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[terry0johnson19]

My artist name is Terry0 and I have tried to separate my songs from the artist with same name as mine but I can't seem to claim my artist account because my music isn't attached to one

[AdamPandora]

@terry0johnson19 I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[terry0johnson19]

Awesome thanks 😊

[AdamPandora]

No problem at all, @terry0johnson19. 😎

[Yaolow]

this is happening to me too i can’t find my artist name to claim? my artist name is “Yaolow”

[AdamPandora]

@Yaolow I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[abisai_aguilar7]

Hi i released my song last night and I couldn't find it in my artist page... turns out pandora made a new artist page for me, and now my regular listeners might not get to hear the new song on their radio stations and such. please merge these two accounts. 

here are the links for the artist pages:

https://pandora.app.link/qtzbYCIvCvb

https://pandora.app.link/vAG5NzHvCvb

[AdamPandora]

@abisai_aguilar7 I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[vikario031]

My songs are on Pandora, but when I try to claim my artist profile my name doesn't show up in the list of suggestions. Maybe this has something to with the name being in Russian. Please advise on how I can claim the profile. Thanks.

[AdamPandora]

@vikario031 I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[jswilliams001]

Is this the right place to report this? It has not been fixed.

[MagnusMedia]

I'm writing on behalf Magnus Media and our client, Alexander Delgado Hernandez.

We need to report the following song  "Se acercan tus días" from Ricky Rou, that is using an artwork with our client's image. 

On the artwork you can clearly see Alexander Delgado Hernandez on the right using a black jacket/hoodie. This image has NOT been approved by our client. 

Name of the track: "Se acercan tus días"

Name of the artist: Ricky Rou

[AdamPandora]

@jswilliams001 To clarify, is this your music that is on Pandora?

If so, let me know and I can help get you in touch with our AMP team for further assistance.

[AdamPandora]

@MagnusMedia I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!