Support for Artists

[RoExodus]

Is there a link to submit music to?

Moderator edit: edited title for clarity

[kamaukaan]

I've been trying to claim my artist profile (https://www.pandora.com/artist/kamau-kaan/AR5tkdKr55VZkgg) but it isn't showing up on AMP, can somebody help me with this?

[AdamPandora]

@kamaukaan I will have our AMP team reach out to you privately via email to help with this.

Please keep an eye out for their message. 📬

[Cryptonyte]

How do I claim the artist https://www.pandora.com/artist/cryptonyte/AR4kZzqgwzbz5bm 

I tried to pull it up in amp but it didn't pop up

[AlyssaPandora]

Hey there, @Cryptonyte. 👋

Nice to see you around the community.

Unfortunately, we do not offer Artist / AMP support via the Pandora Community. I've escalated your case to our Artist Support team. Someone will be contacting you directly via email to help with claiming your artist profile. 

Appreciate your patience during this process! 🎧

[Bowski]

I am having the same issue. My artist name is Bowski and I've released a single on Pandora, but it just isn't there when I try to claim artist. Please help

[AdamPandora]

@Bowski Someone from our AMP team will be sending you a message privately via email to help with this.

Thanks for your patience in the meantime! 

[bigfellasmusic]

Hi - I've got a similar item with a newly "Live" album for my artist listing of Chuck Charles.  I'm the full rights holder for both releases, so wonder what I need to do about this ... or if it's also an issue for User Support.  FYI, one album took a day to review and go "live" and the other is still "In Review" after 5 days, but I totally can understand that manual review just takes time.

Thanks to everybody there at Pandora!

[savagedee]

hi sir can u have artist support reach out to me my song cookies got uploaded to another profile called savage dee that only gots 1 song i want it on my profile with my other 15 songs please help

[AdamPandora]

@savagedee For future reference, you can always reply back directly to the last email you had open with our AMP team if you have any additional questions.

That being said, I have contacted them on your behalf this time, and they mentioned they will be sending you an email to help out with this.

Please keep an eye out for their message. 📬

[AdamPandora]

@bigfellasmusic I will have someone from our AMP team contact you privately via email to help answer any questions you have.

Please keep an eye out for their message.

Thanks for your patience in the meantime! 🤝

[vikurt2002]

I have five singles live on Pandora. The "start station" option is greyed out for all of them. When I click the start station icon I get the following: "Due to our music licenses this item isn't available for playback"

The artist name is Kurtis James

The singles are:

Letting Go, Maricopa County Angel, Where I Was, Good to Me, and I Want You to Hold Me

Any help is much appreciated!

[AdamPandora]

@vikurt2002 I moved your post to the Support for Artists thread.

I will have someone from our AMP team contact you privately via email to help answer any questions you have, so please keep an eye out for their message.

Thanks for your patience! 

[vikurt2002]

Thank you Adam!!

[AdamPandora]

@vikurt2002 Always happy to help! 😁

[swannielou]

 I have music on Pandora and I'm trying to claim my artist page, but when I scroll down the list my name isn't appearing. 

Please advise. 

[AdamPandora]

@swannielou I will go ahead and escalate this over to our AMP team so they can further assist you with this.

They will be contacting you privately via email, so please keep an eye out for their message.

Thanks for your patience in the meantime! 

[Tayhoncho2x]

I’m having the same problem artist name ( Tay Honcho) us 

[AdamPandora]

@Tayhoncho2x I will have someone from our AMP team contact you privately via email to help with this.

Please keep an eye out for their message. 📬

[GospelExpress]

The Millers:

My artist's name is The Millers. Currently, on my profile, I have two albums that are not our albums. I will list the names below. 

The first one is called Real Country by The Millers Roger and Roberta. Here is the link for that album. It is not ours. https://www.pandora.com/artist/the-millers/real-country/ALzmnfmrkVtXKlZ

The second one is called The Millers This Side of the Sun. Again this one isn't ours. Here is the link for that one as well. https://www.pandora.com/artist/the-millers/this-side-of-the-sun/ALc9K9ZdqrbxxJK

Thanks so much!

Karen Rohrer for The Millers

++

Gospel Express:

Currently one of our artists, Gospel Express has three different Artist profiles. I was wondering if we could combine all of them into one artist profile? Here is the link for the one that I would like them all to be under. https://www.pandora.com/artist/gospel-express/ARtkvtKKPr3qk3w

Here are the albums that need to be put under the artist above.

Christmas Celebration: https://www.pandora.com/artist/gospel-express/christmas-celebration/ALcXfZvb6mP69pm
Christmas Singspiration : https://www.pandora.com/artist/gospel-express/christmas-singspiration/ALP6l2vlkw746j9

Jesus Lives (Live) : https://www.pandora.com/artist/gospel-express/jesus-lives-live/ALnm2kv2Kmgd5gk

Thanks,
Karen Rohrer for Gospel Express

++

The Hostetler Kids:

A couple of months ago we uploaded music for one of our artists (The Hostetler Kids) and I can't find it anywhere on Pandora. 

The artist's name is The Hostetler Kids and there is an album called Could You Choose To USe Me under that artist.

Thanks, Karen Rohrer for The Coblentz Family

++

The Coblentz Family:

A couple of months ago we uploaded music for one of our artists (The Coblentz Family) and I can't find it anywhere on Pandora.

The artist's name is The Coblentz Family and there are multiple albums under that name. I'll list them below.
Best of the '90s
Bread For The Broken
Child, You're Forgiven
Children's Favorites From the Past
Thank You For Giving To The Lord
The First Ten Years (Live)

Thanks Karen Rohrer for The Coblentz Family

mod edit: format

[AdamPandora]

@GospelExpress Our AMP team would be happy to look into this - I am going to have them reach out to you privately via email to help make sure this gets resolved.

Please keep an eye out for their message in the meantime. 📬