Support for Artists

[RoExodus]

Is there a link to submit music to?

Moderator edit: edited title for clarity

[BadAszJaaz]

I have submitted my release to Pandora from Amuse through the Google form. Still one of my songs “It’s A Poston Thing” was placed under another artist name even though I applied correctly for my music to be submitted to Pandora under my artist name

[AlyssaPandora]

Hey there, @BadAszJaaz. 👋

Sorry to hear that you're having trouble with this. I moved your post over to this existing thread: Support for Artists

Someone from our AMP / Artist Support team will be in touch via email to help out with this. Please keep in eye out for their email message. We appreciate your patience during this process. 🎧

[Norbel]

I'm having the same problem as well.

[AdamPandora]

@Norbel I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[DylanSchoening]

I am not able to claim my amp profile either

[AdamPandora]

@DylanSchoening I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[semgdile]

I submit my tracks through Distrokid and it shows me that they have been delivered to pandora. But when I search for my artist name and my music on pandora, it doesn't show up 😞

[SamerFanek]

Hi @AdamPandora,
I'm in the same boat like others where I can't claim my artist profile due to not finding the artist name via the "claim-artist" page.
Would you mind creating a ticket with the AMP team when you get the chance?

Thanks in advance!

[AdamPandora]

@semgdile @SamerFanek I have created a ticket with our AMP team for the both of you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[ChataFuqop]

Are we able to upload our own songs for people to listen to, to vote wether your song is hot or not?

[AdamPandora]

@ChataFuqop I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help answer your question regarding submissions, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[jbjmusic]

Hi Adam, I am having a similar problem to the people above. My single is available on pandora, but when I search for my artist name with AMP, it does not come up in the suggestions. Please advise on how to resolve this issue. Thanks! 

[AlyssaPandora]

Hi there, @jbjmusic. 👋

Thanks for posting about this, and sorry for any inconvenience. I've created an email case with our AMP Support team for you. Someone will reach out to you regarding this issue. We appreciate your patience during this process. 🎧

[Cocktailsat6]

Hi Adam! It’s Mark Kirby (also known as the artist “Cocktails at 6”) You helped me claim that profile a few months back, and now I need your help again. I’m trying to claim my solo work profile. The first song is available on Pandora now, but I’m not listed as an artist when I see search in AMP. Can you create a ticket for me again? The song is called “glutton”. It also features Rene Myara. Thanks! 

[AdamPandora]

No problem, @Cocktailsat6.

I have created a ticket with our AMP for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[CMPTmusic]

Looking to claim my artist profile and cannot find it in the dropdown either.

[AdamPandora]

@CMPTmusic I have created a ticket with our AMP team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[Cocktailsat6]

Hi Adam, I haven’t received an email from them yet. Would you mind checking on it? Thanks! 

[AlyssaPandora]

Hi there, @Cocktailsat6. 👋

Looks like AMP support reached out to you on 11/24/2021. If you didn't receive the email, please be sure to check your spam / junk folder. 

Hope this helps! Let us know if you still haven't received it. 🎧

[Helga]

Yes I am hearing voices while I'm alone