A white screen when trying to add followers

[Zeldalover24]

I need help with me trying to add followers. Even if it is someone who has a public account the screen will be white and won't show up at all. Life I've tried to add someone who is in the Pandora community it doesn't work. I type the exact same account name they have with capitals and spaces of there is and it will never show up it just stays a white screen!(ToT)

[AdamPandora]

@Zeldalover24 Sorry for the trouble you are having following another user.

In order to locate their Pandora account, you will need to search using the email address their account is registered with - not their community username.

I hope this helps clarify.