Account is registered under an old email address

[denise2]

i signed up with my cc, was previously under an employee no longer with company.  I want to use my email address and password

[Marjoe]

Can’t change to a new password or email address.

I have a new email address , I forgot my last password for my old email address. So I can’t put it in to change it to my new email address.

[AdamPandora]

@Marjoe Please contact our support team directly for further assistance with this.

When filling out the contact form, make sure to provide both your old email address, and new email address.

You can submit a message through our help page here.

Thanks for being a part of the community! 

[jeronlolo2]

change email address xx@ to xx@

Moderator Edit: Removed Personal Info

[AdamPandora]

@jeronlolo2 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!