Don't remember the email address on my account

[Daliacasanova]

By this point I don’t know what email I use to create this account since I been a member for so long so this is the email I got regarding updating my password.

Moderator Edit: Edited title for clarity

[JEliasberg]

Like many others on the Family plan, I have forgotten which e-mail goes with which device and my wife keeps getting the error message that someone else is using the subscription. Please have someone from the support team contact me. I would be grateful. Thanks.

[AdamPandora]

@JEliasberg I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[Linkbasket3b]

I got new phone n when I tried to find my account I couldn’t had to make new account but I am still getting charged for previous account I pay to have unlimited no commercials how can I connect to account I am paying for 

[AdamPandora]

@Linkbasket3b I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[Derail58]

I can understand a cost increase, but after 4,5 years. I’ve had at least 2 other phone can’t get my log in information. All the music I have downloaded and compiled. Probably join Spotify 

[AdamPandora]

@Derail58 Since it sounds like you are having trouble logging into your account, I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[On3luv]

I forgot what email I use because I have a new phone 

[GeraldPandora]

Hi @On3luv 

I moved your post to this existing thread under Don't remember the email address on my account.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[Tweeks120]

How do I find another Pandora account that I used for an old phone?.

[AdamPandora]

@Tweeks120 I moved your post over to this existing thread: Don't remember the email address on my account

I do see you have an open case with our support team regarding this issue.

If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.

Thanks for being a part of the Community!

[kayla23]

forgot my premium account email and password helpppp

[AdamPandora]

@kayla23 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!