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Error Message: Sorry, we're unable to accept your registration

Beefy69
Local Performer

I invited my daughter to my account and now she get this message, Sorry, we're unable to accept your registration

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1 Solution

Accepted Solutions

AdamPandora
Community Manager
Community Manager

@Beefy69 The Pandora service is not intended for use by children under the age of thirteen. Unfortunately, we cannot allow children under that age to open or have their own accounts for the Pandora service.

You can register your child for a Pandora account on their 13th birthday.

If they are already 13 and you are still seeing that error message, please contact our support team directly for further assistance here.

Hope this helps!

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2 Replies

AdamPandora
Community Manager
Community Manager

@Beefy69 The Pandora service is not intended for use by children under the age of thirteen. Unfortunately, we cannot allow children under that age to open or have their own accounts for the Pandora service.

You can register your child for a Pandora account on their 13th birthday.

If they are already 13 and you are still seeing that error message, please contact our support team directly for further assistance here.

Hope this helps!

Beefy69
Local Performer

Can you unlock it I fat fingered the bday

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