Changed password now can't get in my account

[Deneengrant10]

I had to change my password due to a new tv now it says I can't log in because my email already associated with an account

ehat do I do!?

[AdamPandora · Accepted solution]

@Deneengrant10 Our support team has confirmed with me that they will be reaching out to you via email at the email address your Pandora account is registered under.

Please keep an eye out for their message, and they will be happy to further assist you with this.

Hope we continue to see you around the community! 

[Addison]

I changed my password and it said that my password changed

[AdamPandora]

@Addison To clarify, were you still having trouble accessing your account after changing your password?

Let me know.

[kandileigh0411]

I changed my password after getting a new phone and now it is saying that my email address or password is incorrect. I’m using the same email as the one I used to recover my account. I’m logged in online, but not on the app.

 

[AdamPandora]

@kandileigh0411 Someone from our support team will be contacting you via email to help ensure you are able to access your account.

Please keep an eye out for their message! 📬

[rsmikle19]

• Birmingham. AL

[AdamPandora]

@rsmikle19 Was there anything you needed assistance with?

Please provide some context to your message and I will be happy to see what I can do to help. 

[Cj8]

What can I do 

[AdamPandora]

@Cj8 I would recommend resetting your password to see if that helps.

Check out this thread for instructions on how you can reset your password: How to reset your password

Hope this helps!