Forgot Password

[Sandy13wil]

To log in the system want except my birthday soooo what the hell how you supposed to put in your birthday like I don't know my own birthday?

mod edit: changed title for clarity

[AlyssaPandora · Accepted solution]

Hi there, @Sandy13wil. 👋

Thanks for posting about this and sorry for any confusion.

Regarding your birthday, you would just your birth year (e.g., 1975) when first creating a Pandora account; do not include the month or day of your birthdate.

It looks like you already have a Pandora account. The same email address for your Community profile is the same email address you would use to sign into your account.

Since you have an existing account already,  I've created an email case for you with our team. Someone will reach out to you soon to assist with signing in. If you haven't received the email yet, please be sure to check your spam / junk folder to make sure it didn't end up there. 📬

Thanks for your patience during this process! 🎧

[aROSEg]

What do I do if I forget my password?‌😕‌

[AdamPandora]

@aROSEg Check out this thread for instructions on how to reset your password if you forgot it: How to reset your password

Hope this helps!