Getting "Artist Audio Messages" even with setting turned off

[kweir]

Subscription: Premium

Station: Rufus Du Sol Radio

Verified on both mobile and desktop settings for ALL artists are disabled. New pop up radio ads constantly playing. How do I turn them off?

[AdamPandora · Accepted solution]

@kweir It looks like that station has a curated artist mode (The Pop-Up).

Please make sure you have your station mode set to My Station as shown below:

If you continue to receive artist audio messages while in My Station, please grab a screenshot of the next one that plays and send it in reply to this thread.

Thanks for working with me on this. 🤝

[Ripley6bse]

My pandora is on the my station and is still having artist messages.

[AdamPandora]

@Ripley6bse The next time an artist message plays on one of your stations, can you please grab a screenshot and send that in a reply to this thread?

Thanks for working with me on this. 🤝