How can I see my followers? It comes up as all grayed out

[wanell2971]

How can I see my followers? It comes up as all grayed out

[AdamPandora]

@wanell2971 Would it be possible to send me a screenshot of what you are seeing?

Thanks for working with me on this. 🤝

[Derubbio7]

I too am having this issue. I have 9 followers and 3 are grayed out

[AdamPandora]

@Derubbio7 Would it be possible to send me a screenshot of what you are seeing?

Thanks for working with me on this. 🤝

[Derubbio7]

Hi Adam I replied to your email as it wouldn't let me post it here.  Keep getting error message.   Thanks!

[AdamPandora]

@Derubbio7 Can you please send me a screenshot of the error message you're seeing?

You can add it by clicking on the camera icon found in the Reply box: 

Thanks again for working with me on this.

[Derubbio7]

Here you go Adam thanks!

 

[AdamPandora · Accepted solution]

Thanks for following up with that screenshot, @Derubbio7.

If you haven't already done so, please try running through these troubleshooting steps: Troubleshooting for Android Devices

If that does not resolve the issue, I'd like to report your feedback to our engineering team. Can you send over a bit more info about your device?

• Model:
• Carrier:
• Android version (Settings > About Phone):
• Build number (Settings > About Phone):
• Android Security Patch Level, if noted on your device (Settings > About Phone):
• Pandora version:
  • If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.
  • If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora

Are you connected to Wi-Fi or cellular data when this is happening?

Have you identified any other patterns or notable information?

Let me know what you can find out.

[cbachtell]

I see this post is older but I'm experiencing the same issue. Has this been resolved? Here are the details from my device:

• Motorola Edge 2022
• Spectrum Mobile (uses Verizon's network)
• Android v 12
• Build S2STS32.71-115-6
• No security patch noted
• Pandora v 2306.2.1
• Connected to both cellular and wifi. Streaming through wifi.