Pandora is skipping

[Brhodes83]

I have Pandora premium and my Pandora will not play songs. It plays the 1st album I have downloaded and the rest of my collection it skips please fix this

[AdamPandora]

@Brhodes83 Nice to see you around the community!

Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

• If you are on a computer, what browser are you using?
  
• If you are on a device, what is the make and model (and carrier, if applicable)?
  
• Is there an error message? If so, what does it say?
  

Let me know and we'll see what we can do to get you back to listening.

[Brhodes83]

No it's not fixed, it continues to skip every song 

I don't have PC Pandora. I'm on a Samsung s9 it worked until the last update now nothing works except one albim

[AdamPandora · Accepted solution]

@Brhodes83 I recommend running through the troubleshooting steps listed on this page. 

If you continue to experience issues, please reach back out and let me know.