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Problem with account

Katie84528
Local Performer

How can I login to my account when some one else has.  So now I pay for prim and I can’t use it.  Is there a way to just have the one device logged into my account 

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Accepted Solutions

AdamPandora
Moderator
Moderator

@Katie84528 To clarify, do you have an unauthorized user on your account and need help removing them?

If so, what we can do is sign your account out of all devices - you can then reset your password and sign back into the devices that you want to use.

Let me know.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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1 Reply

AdamPandora
Moderator
Moderator

@Katie84528 To clarify, do you have an unauthorized user on your account and need help removing them?

If so, what we can do is sign your account out of all devices - you can then reset your password and sign back into the devices that you want to use.

Let me know.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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