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Quality

esbea
Local Performer
‎04-28-2023 08:32 AM

Why is the quality of the sound so bad and low? Everytime I log in, the sound is awful and very low. I also have a different music streaming service and I never have any issues with them. Same settings same everything on my device yet Pandora has yet to offer better service. Maybe time to switch completely to the other service.

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AdamPandora
Community Manager
Community Manager
‎04-28-2023 09:08 AM

@esbea Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model (and carrier, if applicable)?
  3. Is there an error message? If so, what does it say?

Thanks for working with me on this. 🤝

Adam | Community Moderator

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