Reset Password (no access to old email address)

[MonsterG]

Anyone know how to gain access to an existing Pandora account without access to old email account??

Moderator Edit: Edited title for clarity

[AdamPandora]

@kelakendall1 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[Amandaw120517]

I recently updated iPhone and now pandora is requiring me to sign in. I have a subscription and it’s linked to my bank account, however I can’t remember the password and the email I used when I originally signed up I no longer have access to. How can I get into my account? 

[AdamPandora]

@Amandaw120517 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[MaryLeeHill]

I had an account under an email that I no longer have. I got a new phone today and I have to sign into all my new apps. Since I don’t have that email anymore, I cannot receive an email to reset or pass code. How can I change the email on my account to my new email so that I can retain all my music in playlist? I created an account but all my music is gone. 

[AdamPandora]

@MaryLeeHill I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[Juicebae]

My email associated with my account no longer exists and I need to cha ge my password to access my pandora account

[AdamPandora]

@Juicebae I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[keshaargue]

I'm trying to recover an old Yahoo account and need help

[AdamPandora]

@keshaargue I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[tdsdad]

I've had Pandora for a long time with no issues , problem is it's under an old email address that I have no access to and I do not remember the password . I can't send a passwords search without access to the email , I can't change the email without the password . 

[AdamPandora]

@tdsdad Our support team can help with this.

Please submit a message to them through our help page here.

Make sure to provide both a working email address that they can contact you at, along with the old email address your account is currently registered under.

Hope this helps!

[tdsdad]

Thank you . I did as asked . i appreciate the help