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Unable to log in on Android

joe822
Local Performer

Pandora dosen't accept my e-mail when I try to login on my Android yet I can get e-mails on my PC. If no can fix this then I  will not join Pandora?

 

mod edit: changed title for clarity

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AlyssaPandora
Community Manager
Community Manager

Hey there, @joe822. 👋

Sorry for any trouble you've experienced. I moved your post over to the Account space of the community to keep everything organized.

Please keep in mind, Pandora accounts follow the email address, not the device or phone number. You can sign into the same Pandora account on any computer or supported device, as long as you use the same email address and Pandora password. This applies to both free and paid Pandora accounts.

Since you're having trouble logging in, I've escalated your case to our User Support team for further review. Please keep an eye out for their email. 📬 Don't forget to check your spam / junk folder to make sure it didn't end up there.

Thanks so much for your patience during this process. 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What's your favorite anthem by a female artist that inspires you?
Check out this month's newsletter: The Listener Lounge: March 2024

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AlyssaPandora
Community Manager
Community Manager

Hey there, @joe822. 👋

Sorry for any trouble you've experienced. I moved your post over to the Account space of the community to keep everything organized.

Please keep in mind, Pandora accounts follow the email address, not the device or phone number. You can sign into the same Pandora account on any computer or supported device, as long as you use the same email address and Pandora password. This applies to both free and paid Pandora accounts.

Since you're having trouble logging in, I've escalated your case to our User Support team for further review. Please keep an eye out for their email. 📬 Don't forget to check your spam / junk folder to make sure it didn't end up there.

Thanks so much for your patience during this process. 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What's your favorite anthem by a female artist that inspires you?
Check out this month's newsletter: The Listener Lounge: March 2024
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