trying to get connected to my new phone.

[Is3]

I got a new phone around the first of May. The old phone set up under frontier/yahoo, this phone seems to be all google so kid says to set it up under google. So almost every day I've been trying to get set up with google, but every try I get an E-mail/password is wrong. But somehow Pandora got loaded on my phone and that is as far as I've got. Today I went to T-mobile where I got the phone and they said I should be using my Frontier/Yahoo account. As you can see us old guys from the stone age just can keep are stones in a row. I hope this makes some sense! And that ten subscriptions, I have no idea how they got in the system as I have not been able to get past Log-in. Please remove them as I'm just one listener. Miss my Blues Rock! Thanks for any help.   

[MariaPandora · Accepted solution]

Hi @Is3, welcome to the Pandora community!

Sorry to hear that you are having issues getting back into your account on your new phone.

If you're attempting to activate Pandora on your mobile device, you can do it by signing into the app with your Pandora account email address and password.

It sounds though like you are having trouble with this process so I have created a case with our support team so they can help you directly. They will be contacting you through email so you can get a more personalized help.

Please keep an eye on the inbox from the email address linked to your Pandora profile.

Let me know if you run into any trouble with this!