Hi there, @Ricediane. 👋
Thanks for reporting your experience.
With that error message, are you seeing "Waiting for connection..." or "Check network connection"?
If not, could you tell me exactly what the error message says?
You can also send a screenshot in your next post.
(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments).
Let me know and I can follow up with you. 🎧
