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Android: App crashes randomly when using other apps

Thetrishgu
Local Performer

Pandora crashes randomly when I'm using other apps... Some have audio, most don't.

I've tried all of the troubleshooting steps but its been going on for months. No error codes or screens. 

Need some assistance. 

Thanks

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AlyssaPandora
Community Manager
Community Manager

Hey, @Thetrishgu. 👋

Thank you for taking the time to share your valuable feedback and experience with us. Sorry to hear about the crashing issue you're encountering.

It sounds like you've run through the standard steps: Android Troubleshooting

I'd like to report this on your behalf but I'll need a few more details. It's helpful to know: 

  • Model:
  • Carrier:
  • Android version (Settings > About Phone):
  • Pandora version (Go to Profile, then select Settings. Scroll to the bottom of the screen for the version number):
  • Are you connected to Wi-Fi or cellular data when this is happening?
  • Have you noticed any error messages? If so, what exactly does it say?

I see that you selected Bluetooth as one of your labels for your post. Are you connected to a Bluetooth device when this occurs (ex. headphones / ear buds)?

Let me know. Thanks for your help with this. 🎧

Alyssa | Community Manager
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