I don't have this issue with other apps that are for music. A couple of days ago I was able to play Pandora at my Job so we are using WIFI but now it just buffers. But I'm able to play Pandora at home on my WIFI and my data in the car.
I have also uninstalled/reinstalled. I also cleared the cache a couple of times. Even logged out and logged back in. I even just updated to the new version that is out today and still nothing. Here is my information for my phone:
Are you connected to Wi-Fi or cellular data when this is happening? Yes
Have you received any error messages other than buffering? No error messages just buffers and changes song every second
Android version (Settings > About Phone): 11
Pandora version: 2104.1
Hi, Same problem, just says 'buffering" and skips from song to song in any playlist without playing any of the songs. All other internet/songs play normally. Uninstalled, reinstalled, logged out/in, nothing works. Other devices all play Pandora normally, including computer and Iphone. All other apps work normally.
Are you connected to Wi-Fi or cellular data when this is happening? Wifi (don't have cell access)
Hi there, @dbuchan1. 👋
Thanks so much for posting about this, and sorry to hear that you're having trouble.
Let me know, and I can report this over to our engineering team. 🎧
Thanks for confirming, @dbuchan1. To clarify, uninstalling / reinstalling the app doesn't reset the app data. In the meantime, I've gone ahead and shared this with our engineering team on your behalf.
Sorry for any inconvenience this has caused. I understand how frustrating this can be during your listening sessions. Thank you for reporting your experience and for your patience while they look into this. 🎧
Hey there, @Geebers. 👋
Sorry to hear that this is happening. Thanks so much for reporting this. I moved your posts over to this existing thread: Android: Buffers and Skips to the Next Song
I would recommend running through these steps to see if it helps resolve the buffering / skipping issue: Android Troubleshooting
If you continue to have trouble, would you mind sharing more details about your device to report to our engineering team?
Let me know how it goes. 🎧
@JessKitsos85 try these steps that I had found to be very helpful, I did some of my own research to see how I could resolve some playback issues.
If Pandora keeps crashing on your Android device, there are several different things to try. Start with a restart of your phone to see if that helps. If the crashing issue still persists, it’s time to clear the app cache.
Many Android devices feature an aggressive battery saver feature that can kill music streams. You must make an exception in battery saver mode to avoid interruptions to music streaming. Here’s how to do that.
Now the smartphone should stop killing Pandora as it streams music. If you need help finding the settings for your specific device, SIDE NOTE: Devices running Android 6. x and higher include battery optimization features that improve battery life by placing apps in Doze mode or App Standby.
Sometimes devices will kill apps that are running in the background. If Pandora keeps crashing when your lock screen turns on, this is the likely culprit. Here’s how to stop background restrictions on Pandora.
Now you should be able to play the Pandora app in the background without it crashing. If you are still experiencing crashes, check the Pandora Twitter account for an official outage. If the music streaming service is experiencing problems, that’s where it alerts its customer base.
Sometimes the Pandora app isn’t crashing, but it buffers in the middle of songs or lags. These issues could be caused by a poor WiFi signal, cell signal, or something else entirely. Here’s a quick list of things to check if your Pandora app is buffering too much.
Sometimes your smartphone includes aggressive battery-saving measures that may shut down your music. This problem isn’t specific to the Pandora app since it can affect all music players. Make sure the power-saving mode is set to ‘Off’ on your device when you want to listen to music.
Sometimes your connection with a cell tower isn’t strong enough to handle high-quality tracks. It’s a bummer if you want to listen to hi-def music, but it can also cause Pandora to buffer if the connection is weak.
P.S I found this Solution for me at Digitalmusicnews.com. If it did not work I would not be sharing it here for other Pandora users to try to see if it would be a workable solution for you as well.
Take care and stay safe.
Hi, @matthewjhorobin. 👋
Have you tried running through the troubleshooting steps? If not, I would recommend starting here: Android Troubleshooting
If this issue continues, could you share some additional details? It's helpful to know:
Thanks for your help with this. 🎧
I have had the same problem with my S21 5G for months the instructions I get from support aren't helping, they didn't help 2 months ago either and feels like they want me to jump through hoops instead of just admitting that they're having a problem with their upgrades. This doesn't happen on my desktop only on my Android.