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Android: Crashes when trying to access Offline Settings

ZipZapZop
Local Performer

When I try to access the Offline Settings section of the app Pandora crashes. It does appear my stations are now downloading after a reinstall but accessing the offline option still crashes my app. And now that a station has fully downloaded I can at least switch it to offline mode.

 

Phone: Google Pixel 7

Android Version: 13

Pandora Version 2310.1 (Android-Tuner 23101040)

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ZipZapZop
Local Performer

After all my stations downloaded I was able to access the menu without crashing.

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2 Replies

ZipZapZop
Local Performer

After all my stations downloaded I was able to access the menu without crashing.

AlyssaPandora
Community Manager
Community Manager

Thanks for the update, @ZipZapZop. Sorry to hear you encountered this issue while downloading your offline tunes.

If this happens again, you can try running through these steps: Android Troubleshooting

Glad to hear that the crashing stopped. 👍

Alyssa | Community Manager
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