Android: Multiple issues when using the app

[Ddmay4]

Is anyone else having these problems? Not being able to pause skip or replay songs without restarting the app. The app just randomly shutting off. The app just randomly starts playing on restart of phone. I pay for this service and lately it been really upsetting me that it isn't working half the time.

mod edit: changed title for clarity

[regfla246]

Well, worked for a while, now it still plays after disconnect from BT.

[Sikntwizted]

I'm having the same issues, if I select a song instead of going into auto play it continuesly plays the same song, it also won't let me skip any tracks like it's locked up. Have to close the app and restart, and than it does it again. 

[Codyclark]

I am having the exact same issues...

Galaxy A14, Verizon

Version 14

[Sikntwizted]

I've had the same issues and I got a new S24 Ultra 2 weeks ago. Still the same problem. It definitely is our phones. It's definitely something wrong with their bluetooth connectivity. I've stopped using and it still starts in the background by itself. 

Edit* it isn't our phones it's their software issue. Bluetooth is the issue and they need to fix it. I've already switched to another music source, if I check in a month and it is fixed I'm canceling my premium. 

mod edit: merged comments

[Sikntwizted]

Edit* it isn't our phones it's their software issue. Bluetooth is the issue and they need to fix it. I've already switched to another music source, if I check in a month and it is fixed I'm canceling my premium. 

[JJOffshore]

Good morning,

I have seen similar threads with issues very similar to my own, but for a few months - since an Android update, Pandora has been behaving very oddly.

I have issues with the application not automatically stopping when I put away my earbuds or turn off my car. 

I also have issues with the controls not responding although the music is playing. It will allow me to open a second instance of the app, then the controls will work and I can close it.

Occasionally, I will close all my apps, and Pandora will continue to play, again - I open a second instance of the app, then I can close it.

I've had Pandora premium for several years and use it as my primary source of music, these bugs have been persisting for quite a few months.

I've cleared app data and reinstalled Pandora with no success.

[AlyssaPandora]

Hi there, @JJOffshore. 👋

Thank you for posting about your experience as I understand how frustrating these issues can be. I moved your post over to this existing thread: Android: Multiple issues when using the app

Based on the details in your post, it sounds like you're encountering these two issues when attempting to stream the Pandora app on your Android device:

• Android: Player controls become unresponsive
• Android: Playback doesn't stop after disconnecting from Bluetooth

Thank you for taking the time to report this in detail. 

The moderation team has share all of the reports from this thread with our tech team. If we need any additional information, we will follow up with you. We appreciate your patience during this process. 🎧

[MJH8115]

it has been months and months of the same complaints and pandora has done nothing to fix the issue. Yet they have the audacity to increase the price of their membership. 

[WaterDragon]

Yes, for many months this is an issue. 

It is totally a Pandora issue as it was never a problem until Dec 2023. My vehicle does not have upgrades. Not to mention this happens with most of my Bluetooth devices in one fashion or another...

mod edit: merged comments

[WaterDragon]

It is totally a Pandora issue as it was never a problem until Dec 2023. My vehicle does not have upgrades. Not to mention this happens with most of my Bluetooth devices in one fashion or another...

[Krackerbox]

Anyone know of good app for listening to music! Obviously this one **ahem** so don't include this one in your list. I want one that works. That plays when you tell it to play and stops when you turn it off. that shuffles when you select shuffle instead of just playing the same song again? That doesn't just turn off when there is no reason to turn off? In other words a music app that actually works! I already have Premium access so don't say that. Because I'm paying $10+ a month for this garbage app and it is worthless. I want something that actually works.

How do you people put up with an app where they won't talk to you about the problems it has?

They don't talk to you about the problems you have with their app and they don't do anything to fix it? Why aren't there more posts like mine where people are unhappy about it?  They aren't going to fix **ahem** if people don't complain??

mod edit: merged comments

[Cloudguy82]

Pandora will open to hey Pandora but that's all it will do by voice. Bullcrap always happens when I don't have hands available for use .

Sometimes will be playing a song and change song and another Pandora will start playing another song at same time it's playing the song I was trying to skip. I have to completely close the apps page and reopen to have it stop and a couple songs later the same thing happens .frustrating isn't the word for it.

mod edit: merged comments

[Cloudguy82]

Sometimes will be playing a song and change song and another Pandora will start playing another song at same time it's playing the song I was trying to skip. I have to completely close the apps page and reopen to have it stop and a couple songs later the same thing happens .frustrating isn't the word for it.

mod edit: merged comments

[AlyssaPandora]

Hi there, @Cloudguy82. 👋

Sorry for the continued trouble with these issues. To keep everything organized, I moved your post over to this existing thread: Android: Multiple issues when using the app

Based on the details in your post, it sounds like you're encountering these two issues when attempting to stream the Pandora app on your Android device:

• Android 14: Two stations / songs play simultaneously
• Android: Pandora Voice Search Does Not Respond to Commands

I have shared your feedback with our tech team on an internal ticket. We'll follow up if need any additional details. In the meantime, all reports from this thread have been shared with our engineers by our moderation team. Thank you for taking the time to report this and for your patience. 🎧

[Drockhead]

Same here. Same issues.looks like I will be cancelling my Pandora subscription and switching to Spotify. Too bad. I've been with Pandora since before they were bought by XM. 

[AdamPandora]

@Drockhead I definitely understand your frustration.

I'm happy to pass your feedback along to our engineering team as well.

Can you please confirm which issues you are experiencing?

Additionally, could you share your device info so that I can report your experience?

• Model:
• Carrier:
• Android version (Settings > About Phone):
• Pandora version:
  • If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.
  • If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora
• Are you connected to Wi-Fi or cellular data when this is happening?
• Have you identified any other patterns or notable information?

I appreciate you working with me on this.