@ES85 Sorry to hear about the trouble you are having with music stopping.
Could you explain what's happening in more detail? The more information you can provide, the better I can help.
Music stops after a few minutes on shuffle:
When this issue occurs:
- Is the app still open in the background where you're able to press play and resume music or do you need to close and relaunch the app to continue listening?
- Does this also occur when listening to individual stations?
- Are you connected to Wi-Fi or cellular data?
- If using Wi-Fi, are you able to recover the listening session by toggling Wi-Fi off?
- Are you using a Bluetooth connection?
Additionally, please provide your device model, Android OS, One UI (if on Samsung), and Pandora app versions:
- Model:
- Android version (Settings > About Phone > Android version):
- One UI version: (Settings > About Phone > Software information):
- Pandora version (Settings > Applications > Manage Applications > Find Pandora):
Music stops if you have another app open:
Unfortunately, the sound settings of each app are set by the needs of the app and cannot be altered. So, if you are playing a game or using an app that requires sound, the audio from Pandora may pause. It's not possible for us to override the sound settings, or any other functions of another app.
I hope this helps explain.
