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Android: Nothing plays at all

Karhern
Local Performer

Nothing plays at all. I have an android and have cleared the apps cache and cookies and still won't play 

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AdamPandora
Community Manager
Community Manager

@Karhern Sorry to hear about the trouble you are having getting music to play.

Could you explain what's happening in more detail? The more information you can provide, the better I can help.

When this issue occurs: 

  • Is the issue that music does not play at all? Or does music play initially, however ends up stopping after a few songs?
  • Are you attempting to listen to a station, album, playlist, or podcast? 
  • Are you connected to Wi-Fi or cellular data?
    •  If using Wi-Fi, are you able to recover the listening session by toggling Wi-Fi off?
  • Are you using a Bluetooth connection?
  • Are you seeing any error messages? If so, what do they say?


Additionally, please provide your device model, Android OS, One UI (if on Samsung), and Pandora app versions:

  • Model:
  • Android version (Settings > About Phone > Android version):
  • One UI version: (Settings > About Phone > Software information):
  • Pandora version (Settings > Applications > Manage Applications > Find Pandora):


Thanks for your help!


Adam | Community Moderator
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