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Android: Old username shown in notification

fooblizoo
Local Performer

Android notifications use my original username even though I've changed it.

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1 Solution

Accepted Solutions

AdamPandora
Community Manager
Community Manager

Thanks for following up, @fooblizoo.

Your webname has now been updated to fooblizoo.

This should resolve the issue with your old username appearing in push notifications from Pandora.

I hope this helps!


Adam | Community Moderator
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AlyssaPandora
Community Manager
Community Manager

Hi there, @fooblizoo. 👋

Could you share a bit more about what's happening?

Are you referring to your Pandora Community notifications?

Or, email notifications? 

If possible, please post a screenshot of the notification you received. If this includes any private information such as your email address, you can private message me directly with the screenshot.

When sharing a photo on community: You can include your screenshot directly in your post on community. This is best done through a web or mobile browser. You will not be able to share a photo through the email notification you may receive.

 

 


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fooblizoo
Local Performer

Hi Alyssa, thank you for helping me with this. I tried your link and got this error message:

You do not have sufficient privileges for this resource or its parent to perform this action.

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AdamPandora
Community Manager
Community Manager

@fooblizoo No worries about sending the screenshot.

I see the web name currently associated with your account is andy_asd.

To clarify, did you want to update this to something new? Let me know what you would like me to change it to if so, but be sure to give me a few options, as it must be unique (e.g., "mike" will not work, but "mike5452" might).

The notifications you receive moving forward should then reflect that change.

I look forward to hearing back from you.


Adam | Community Moderator
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New music alert! Picks of the Week (4.29.26)
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fooblizoo
Local Performer

Yes, I would like it to be updated to "fooblizoo" to match my username. I'm surprised this is not done automatically when changing username.

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AdamPandora
Community Manager
Community Manager

Thanks for following up, @fooblizoo.

Your webname has now been updated to fooblizoo.

This should resolve the issue with your old username appearing in push notifications from Pandora.

I hope this helps!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (4.29.26)
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