I just got a Samsung galaxy s20 and my pandora and phone are fully updated, but my lock screen controls are grayed out. Not sure what to do.
Moderator Edit: Edited title for clarity
@Freyasnow I created a new thread with your report in the Android space.
If you haven't already done so, I recommend running through the following troubleshooting steps: Troubleshooting for Android Devices
If that does not resolve the issue for you, I'd like to report your experience to our engineering team. Can you send over a bit more info about your device?
Let me know what you can find out.
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