Android: Premium content doesn't show in collection
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Good morning, I have an Android, One Plus 9 Pro. A few days ago, when I brought Pandora up on the
(I have a premium family account) and the only thing that appears in the list is stations, but the playlists I've played are appearing in recents in the top of the screen.
On my desktop, they are all there, but are missing from my phone. I thought it might have been a little glitch so I re-booted my phone, tried re-starting the app when on wi-fi and when on my carriers network data...no resolution...waited a few days to see if it would correct itself, but it hasn't.
I don't know what to do...it's making it hard to find the music I like to listen to while working.
Thank you.
phoneScreen shot playlist/albums/songs at top
Screen shot playlist/albums/songs at top
Screen shot playlist at top and message that I have no playlists
Screen shot playlist/albums/songs at top
Screen shot playlist/albums/songs at top
Screen shot playlist at top and message that I have no playlists
Screen shot songs at top and it says I have none added
a song I started from the Lauren Daigle playlist at the top of my screen, showing I can play
Screen shot playlist/albums/songs at top
Screen shot playlist/albums/songs at top
Screen shot song at top and it says I have none added
Screen shot playlist/albums/songs at top
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@Dragonfly1967 I've enabled a trace on your account to help us better understand what's happening.
For this trace to be useful, we'll need you to run through our troubleshooting steps: Troubleshooting for Android Devices
Let me know how it goes.
Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (4.14.25)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
So what was the resolution? I ask because I am having the same issue. I, too have a premium subscription and when I create a playlist on my phone's app it is not appearing as it should.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@ammoss110291 What is the name of one of the playlists you created that does not show in your collection?
Can you please also send me a screenshot of what you see when sorting your collection by PLAYLISTS?
(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)
Thanks for working with me on this.
Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (4.14.25)

