I'm not sure what happened but I've been able to share songs via text message with other people on my family plan up until about a week ago. Now when we click on the link it opens the Google play store instead of going to Pandora and playing the song. I have deleted and reinstalled Pandora. I have restarted my phone. I have cleared the cache on both Pandora and the Google play store. Nothing works. It must have been something wrong with the last update. Please fix this.
@Appelstudios Thanks for flagging this! We’d like to gather a bit more detail so we can better understand what’s happening and investigate further.
When you’re sharing the link, can you let us know where you’re sharing from in the Pandora app — for example, the Now Playing screen, a playlist, or when searching for a specific song?
Also, how are you sharing the link? Does this only happen when sharing via Messages, or do you see the same behavior when using Copy Link and then sharing or opening it elsewhere?
One more thing that may help us narrow this down: does the person you’re sharing the link with already have the Pandora app installed on their device? If Pandora isn’t installed, the link will redirect them to the Google Play Store so they can install the app before opening the shared content.
If you’re able to share those details, it would be really helpful. Thanks again for bringing this to our attention!
Thanks for following up with that information, @Appelstudios.
I'd like to report your issue to our engineering team. Can you send over a bit more info about your device?
Are you connected to Wi-Fi or cellular data when this is happening?
Have you identified any other patterns or notable information?
Thank you for working with me on this.
@Appelstudios I do see you also contacted our support team via email.
Please continue working with that team for further assistance, and I will update them with the information you have provided me with so far as well.
Thanks for being a part of the community!