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Android: Songs are missing from My Collection

toriidawnn21
Local Performer

Anyone else lose all their songs on their collected song list on their app? I am able to see them on the website on my computer but on my phone everything is weird and even some of my collected albums are gone. But I had over 5k songs collected and they are all gone from my app. I logged out and back in and it did not work. App is up to date. 

 

Moderator's edit: Edited title for clarity

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MariaPandora
Moderator
Moderator

Hi @toriidawnn21 , welcome to the community! 

I checked the account linked to your community profile and do see your collected songs and stations are still there, so to check this on more detail, I created a case for you with our support team.

They will be reaching out via the email associated with your Pandora account. Please be on the look out for their reply.

Thanks for your patience in the meantime.

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