Android Tablet: Pandora crashes at launch

[Joyfulliving]

I have a new Android 12 no frills tablet installed in my infrared sauna. I downloaded the app, signed in and selected a play list. It will not play, it crashes everytime I open the app. I have tried clearing the data and battery optimization troubleshooting 

Moderator Edit: Changing title for clarity

[TannerPandora]

Hi @Joyfulliving 

Welcome to community!

Sorry to hear you're having trouble with your Android tablet. It sounds like you've already tried some troubleshooting steps. Unfortunately, I don't believe any additional steps I could offer would resolve this for you immediately.

I'm happy to pass this along to our engineering team for further review. Can you please confirm the following info:

• Make and model of your tablet
• OS version:
• Pandora version:
  • If Pandora won't stay open, you can use the following steps: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora

Thanks for the help!

[Joyfulliving]

I sent an email with attachments.  Did you receive it?

This is used in a commercial sauna. I paybfor a subscription to be able to play on multiple devices. I currently have to use spotify in this unit.

app details

 tablet details

[TannerPandora]

Hi @Joyfulliving 

Thanks for providing those details.

I've gone ahead and passed this along to our engineering team. Thanks for your patience in the meantime.

[Joyfulliving]

Any updates?

[Joyfulliving]

Seems know has a fix for my issue and no word from Pandora. I will be
canceling my paid subscription and moving to Spotify for my business

Debbie Shadden

Moderator Edit: Personal Information