I bought a new phone and my Playlist and downloads did not appear when I signed in to my account
mod edit: changed title for clarity
Hi there, @jmoe2go. 👋
Thanks so much for posting about this.
Your offline stations and downloads are device-specific. For example, if you have offline tunes downloaded on a Samsung phone - your offline stations / downloads won't be the same on an iPad device.
This also means with Pandora Premium, you would need to manually download your offline content again on your new device.
If you're interested in having your downloads automatically restored, I would recommend checking out this existing idea. You can upvote this request by clicking on the 💙 icon.
++
Downloading with Premium:
Your three most popular stations (along with Thumbprint Radio) will automatically download for you to access in Offline Mode. If you have not yet added Thumbprint Radio, please let me know.
I hope this information is helpful. 🎧
Hi there, @jmoe2go. 👋
Thanks so much for posting about this.
Your offline stations and downloads are device-specific. For example, if you have offline tunes downloaded on a Samsung phone - your offline stations / downloads won't be the same on an iPad device.
This also means with Pandora Premium, you would need to manually download your offline content again on your new device.
If you're interested in having your downloads automatically restored, I would recommend checking out this existing idea. You can upvote this request by clicking on the 💙 icon.
++
Downloading with Premium:
Your three most popular stations (along with Thumbprint Radio) will automatically download for you to access in Offline Mode. If you have not yet added Thumbprint Radio, please let me know.
I hope this information is helpful. 🎧
I just recently upgraded my cell phone, Both previous and newer cell phone are androids, both samsung. I used Samsung Smart Switch to transfer Everything from the old phone to the new phone. Pandora transferred Fine, but when I logged in, It had all of my likes and station's, but none of the songs I had downloaded previously. I Spend a lot of time on airplanes. And areas with no reception, so I rely heavily on listening to my downloaded music, Through pandora, in offline mode.
I Still have the old phone, is there A Way I can get the downloaded songs from there to my new phone without having to re-download all of them on the new phone one at a time?
Thank you for your time
Hey there, @JasonAlvarez. 👋
Thanks for visiting the Pandora Community.
I moved your post over to this existing thread: Android: Transferring Downloads to New Phone
Your offline stations and downloads are device-specific. This would require you to redownload your offline content on your new device.
Please check out the accepted solution for the thread. 🎧