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Android: Trouble Connecting to Pandora Online

Travlin
Underground

I had to get a new phone today and the app won't go online.  It says to check network connection.  I've tried both wifi and 5g with the same result.  Pandora plays fine but only offline. 

I have internet connection for all other apps. 

Moto edge 2021

Android 11

 

mod edit: changed title for clarity

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Accepted Solutions

Travlin
Underground

OK,  might be sorted out. 

 

I Uninstalled the app and rebooted the phone.  After a reinstall it seems solid.

 

I ran the android update after I installed the app the first time and it stopped connecting.  It had downloaded 1 offline station probably before I updated. 

 

Hope this helps someone. 

 

 

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4 Replies

Travlin
Underground

OK,  might be sorted out. 

 

I Uninstalled the app and rebooted the phone.  After a reinstall it seems solid.

 

I ran the android update after I installed the app the first time and it stopped connecting.  It had downloaded 1 offline station probably before I updated. 

 

Hope this helps someone. 

 

 

View solution in original post

AlyssaPandora
Moderator
Moderator

Hi there, @Travlin. 👋

Thanks so much for letting us know about this.

Sounds like you were able to get everything sorted out from your end.

If you notice anything else, please don't hesitate to let us know. Happy listening! 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

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Travlin
Underground

I had another instance after I posted last.  When it "hangs" on no connection the only way out is an uninstall-reinstall. In settings under the app I turned on unrestricted data usage and that very well could be it.  It's been running all day. 

Alyssa Please send me a pm. I know now exactly what happens on this and would like to discuss it with you. 

Travlin

 

mod edit: format

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AlyssaPandora
Moderator
Moderator

Hi, @Travlin. 👋

I've sent over a PM to gather more info.

Thanks for your help with this! 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

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