cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Android: Volume increases after ad plays

Markschumacher1
Local Performer

Any time an ad comes on, it's considerably louder than I had it set before.     If I don't touch the volume and let the ad finish, the next song is at that same loud obnoxious level.     When I check the levels, they are right where I left them, yet when I touch them, they instantly go back to where I set them.     

 

Please tell me there is a fix for this.     I have tried saving settings and all that.   

Moderator Edit: Edited title for clarity

Labels (1)
0 Kudos
3 Replies

AdamPandora
Moderator
Moderator

@Markschumacher1 To clarify, does this happen after every ad that plays, or only with specific ones?

In the meantime, I recommend running through the following troubleshooting steps: Troubleshooting for Android Devices

Let me know how it goes.

Adam | Community Moderator

Let's share music in the Music + Podcasts

0 Kudos

Markschumacher1
Local Performer

Seems like it's happening after songs, and ads.     Still no luck here.  

0 Kudos

AlyssaPandora
Moderator
Moderator

Hi, @Markschumacher1. 👋

Thanks for the follow up, and sorry for the continued trouble.

I'd like to report your issue to our engineering team. Can you send over a bit more info about your device?

  • Model:
  • Carrier:
  • Android version (Settings > About Phone):
  • Pandora version (Go to Profile, then select Settings. Scroll to the bottom of the screen for the version number):
  • Are you connected to Wi-Fi or cellular data when this is happening?
  • Have you identified any other patterns or notable information?

Let me know. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
0 Kudos