Android: Thumbs not working

[landonjohnbible]

I have the latest OS with the S25 ultra and I'm having a problem where I like a song, it highlights, then immediately disappears. Just started recently 😔.

To clarify i can't like a song, I click it and it immediately "unlikes" from the visual

Moderator Edit: Edited title for clarity, Merged comments

[kayla76353]

Pandora isn't adding songs to my thumbs up Playlist or even taking my thumbs up. I cleared the cache and made sure it was updated. 

[AA_Metatron]

Wife is having same issue on brand new S25+... Uninstalled/re-installed, didn't fix it.

[CrystalMorgan85]

I'm having the same issue as well on my samsung Galaxy s24 plus 

When I go to Click the thumbs up button. It will not stay why?

Moderator Edit: Merged comments

[AA_Metatron]

After trouble shooting further... We logged out and back into her account.  On Android we went into phone SETTINGS And select APPS... Find Pandora and inside the app settings select STORAGE.  Select CLEAR CACHE and then CLEAR DATA.

Restarted the phone and now thumbs up (favoriting) is working.

[CrystalMorgan85]

Did that and it's still not working for me 

[TannerPandora · Accepted solution]

Note: This message has been Accepted as a Solution to flag current troubleshooting steps, status of the post, or if additional information is needed. 

This post will be updated with more information as it is provided to the moderation team.

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Pandora Update 4/14/25:

Hi all!

Thanks for letting us know that you're having trouble using thumbs.  We've passed this along to our engineering team so they can take a closer look.

If you're still experiencing this, could you please share the following details?

• Did this happen when listening to a Station or AUTOPLAY?
  • If a station, what was the station name?

• Did this happen on your Android?
  • What is the OS version + Pandora version?
  • Was your Android connected to another device, such as Android Auto or a speaker?

Thanks for your patience in the meantime!