For about a week now, I've been trying to access stations in different genres, and I've been getting an error message. Is there a fix?
Moderator Edit: Edited title for clarity
@Joss1607 Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?
Thanks for working with me on this. 🤝
I go to any genre, I scroll down to "See all stations", and I get an error message. It says " Your personalized feed will be back soon. We're having trouble connecting". I'm on a TMobile revvl 5G. I'm sorry, I don't know how to share a screenshot. Thank you for any help.
Thanks for following up, @Joss1607.
I moved your post to the Android space.
I recommend running through the following troubleshooting steps: Troubleshooting for Android Devices
If this does not resolve the issue, I'd like to report your feedback to our engineering team. Can you send over a bit more info about your device?
Are you connected to Wi-Fi or cellular data when this is happening?
Have you identified any other patterns or notable information?
Let me know what you can find out.
Android version 11
Build number - RKQ1.210209.002
I don't see security patch level
Version: 2106.1 (ANDROID-TUNER 21061006)
It's happening or Wi-Fi and cellular data.
This is the only problem I've had with Pandora. I've had Pandora for a long time and I'm very happy with it.