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Missing a LOT of recent songs

Henze99
Local Performer

So, I have had pandora for 8+years and have a lot of music on my profile over the years. Anyways, I just recently download a couple of songs and as I went to my songs list my whole list flashed and recycled if you will my list of songs. Now I am missing at least 100+ songs I have recently downloaded over this past year or two. How do I get them back? 

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2 Replies

AlyssaPandora
Community Manager
Community Manager

Hi, @Henze99. 👋

Sorry to hear that happened. Could you clarify a few more details about your experience?

  • Are the songs still there but no longer downloaded?
  • Or, did the song download disappear and no longer appear within your collection?
  • Are you using a new device? If so, which one?
  • Have you been in Offline Mode for 30 days or signed out of the Pandora app recently?
  • Lastly, did any error message pop up? If so, what exactly does it say?

Let me know. 🎧

Alyssa | Community Manager
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Henze99
Local Performer

All the songs are gone, same device haven't changed anything. I have not used offline in awhile. Only when I ride the motorcycle outside of town. I never got an error message..

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