Missing a LOT of recent songs

[Henze99]

So, I have had pandora for 8+years and have a lot of music on my profile over the years. Anyways, I just recently download a couple of songs and as I went to my songs list my whole list flashed and recycled if you will my list of songs. Now I am missing at least 100+ songs I have recently downloaded over this past year or two. How do I get them back? 

[AlyssaPandora]

Hi, @Henze99. 👋

Sorry to hear that happened. Could you clarify a few more details about your experience?

• Are the songs still there but no longer downloaded?
• Or, did the song download disappear and no longer appear within your collection?
• Are you using a new device? If so, which one?
• Have you been in Offline Mode for 30 days or signed out of the Pandora app recently?
• Lastly, did any error message pop up? If so, what exactly does it say?

Let me know. 🎧

[Henze99]

All the songs are gone, same device haven't changed anything. I have not used offline in awhile. Only when I ride the motorcycle outside of town. I never got an error message..