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Music stops

stevenmolljd
Local Performer

I have an Android Samsung s23 ultra. I play music. When I go to sleep. The music will shut off in the middle of the night, no error messages. I can hit play and music will start again. Will happen multiple times per night. All settings on Pandora look good. Any help would be greatly appreciated. Thank you. 

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TannerPandora
Moderator
Moderator

Hi @stevenmolljd! Welcome to community.

Let's first check on the battery optimization settings for your Samsung. Sometimes these settings may automatically be turned on by default. This can cause performance issues or interfere with playback when the app is backgrounded.

Please try the following steps:

  • Open your device Settings and then Apps.
  • Scroll to find Pandora or use Search in the upper right hand corner.
  • Select Battery
  • Next select Unrestricted.


Please note: Due to the numerous models of Android devices, we are unable to provide step by step instructions for every device. Please look up the steps to manage battery optimization for the specific make and model of your device and disable this for the Pandora app if the above does not apply.

Let me know how it goes.


Tanner | Community Moderator

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