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No Longer Able to Share Songs in FB Messenger

Vw
Local Performer

Used to be to share Pandora songs to Messenger but can't now to a person on messenger 

 

mod edit: changed title for clarity

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AlyssaPandora
Moderator
Moderator

Pandora Update (03/11/2021): Hey everyone!

Our engineers believe that this issue is now resolved.

Please try again, and let us know if you still have trouble.

Thanks again for your patience during this process! 🛠

 

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport

View solution in original post

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7 Replies

AlyssaPandora
Moderator
Moderator

Hi there, @Vw. 👋

Sorry to hear that you're running into this issue.

We do have a similar issue that our engineering team is aware of in this existing thread: Unable to share to FB, Instagram, or Twitter

In the meantime, what you're experiencing sounds a bit different.

Would you mind providing more details about your device to share with our engineering team?

  • Model:
  • Carrier:
  • Android version (Settings > About Phone):
  • Pandora version (Open the app, Go to Profile, then select Settings. Scroll to the bottom of the screen for the version number):
  • Are you connected to Wi-Fi or cellular data when this is happening?

Thanks for your help with this. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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TBirck
Local Performer

I'm having this exact same problem

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AlyssaPandora
Moderator
Moderator

Hi, @TBirck. 👋

Thanks so much for letting us know about this. I have an internal ticket open with our engineering team for this issue.

Would you mind providing more details about your device to share with them?

  • Model:
  • Carrier:
  • Android version (Settings > About Phone):
  • Pandora version (Open the app, Go to Profile, then select Settings. Scroll to the bottom of the screen for the version number):
  • Are you connected to Wi-Fi or cellular data when this is happening?

Appreciate your help with this. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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Vw
Local Performer

Still unable to share to messenger, this question was asked a month ago still not working but was working please update me on the solution 

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AdamPandora
Moderator
Moderator

@Vw We're happy to look into this further.

Please follow up with the information @AlyssaPandora requested in her message above.

Thanks for working with us on this! 

Adam | Community Moderator

Let's share music in the Music + Podcasts

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firegod001
Local Performer

Well, this sure wasn't any help. I have the same problem. I used to be able to share stations on Facebook Messenger, and now nothing shows up in the conversation.

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AlyssaPandora
Moderator
Moderator

Pandora Update (03/11/2021): Hey everyone!

Our engineers believe that this issue is now resolved.

Please try again, and let us know if you still have trouble.

Thanks again for your patience during this process! 🛠

 

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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