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Not Working on Mobile Data, Only on WiFi

nikkicblue
Local Performer

After a recent update my *paid* pandora subscription is not working on mobile data and only on WiFi. I have a data connection (solid at that) and have tried the "toggle it on and off" bull from the other posts. This doesn't work because my connection isn't the issue but the app.

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2 Replies

AlyssaPandora
Moderator
Moderator

Hi, @nikkicblue. 👋

Thanks so much for posting about this. I'd like to report your issue to our engineering team.

Can you send over a bit more info about your device?

  • Model:
  • Carrier:
  • Android version (Settings > About Phone):
  • Pandora version:
    • If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.
    • If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora

Have you received any error messages? If so, what exactly does it say?

Let me know. 🎧

Alyssa | Community Moderator
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Follow us on Twitter @ PandoraSupport
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TRikard
Local Performer

Same I can't play over mobile date I have a Samsung galaxy 21 ultra and have tried everything you have suggested 

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