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This is happening to me, too, and I have an Android. Samsung Galaxy Flip phone 3
@LadyKristal I moved your post over to the Android space.
I'd be happy to help with any questions you have, but I will need additional information to do so.
Can you explain your issue a bit further?
The more details you're able to provide, the better equipped I'll be to help.
I look forward to hearing back.