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Not recognizing listened to podcast

Tiggersage
Underground

It used to list the podcast I listen to as listen and then would start me at the next one. Now it has stopped and it 3 behind what I have hear. I can listen thru it will say listened and the when it starts next 1 the listen to one says it hasn't been heard

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AlyssaPandora
Community Manager
Community Manager

Sounds good, @Tiggersage

If the issue persists, could you share the following info so I can report this?

  • The name of the podcast(s) this occurs with:
  • Model:
  • Carrier:
  • Android version (Settings > About Phone):
  • Pandora version (Go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.):
  • Are you connected to Wi-Fi or cellular data when this is happening?

Thanks for your help with this. 🤝

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What's your favorite anthem by a female artist that inspires you?
Check out this month's newsletter: The Listener Lounge: March 2024

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5 Replies

AlyssaPandora
Community Manager
Community Manager

Hi, @Tiggersage. 👋

Thanks for reporting this issue with your podcast.

I do see that you may have uninstalled / reinstalled the app recently. 

Have you also tried clearing the app data to see if this helps? You can find those steps here: Android Troubleshooting

Could you share a bit more about your experience?

  • Does this happen with any podcast you listen to? Or, does this only occur with a particular podcast?
  • What's the name of the podcast you're experiencing this with?

Let me know. 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What's your favorite anthem by a female artist that inspires you?
Check out this month's newsletter: The Listener Lounge: March 2024
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Tiggersage
Underground

I tried clearing the app first, then I uninstalled and reinstalled. Counter Clock is the podcast. Main 1 I am listening to. Will check with other to see if its the same

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AlyssaPandora
Community Manager
Community Manager

Sounds good, @Tiggersage

If the issue persists, could you share the following info so I can report this?

  • The name of the podcast(s) this occurs with:
  • Model:
  • Carrier:
  • Android version (Settings > About Phone):
  • Pandora version (Go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.):
  • Are you connected to Wi-Fi or cellular data when this is happening?

Thanks for your help with this. 🤝

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What's your favorite anthem by a female artist that inspires you?
Check out this month's newsletter: The Listener Lounge: March 2024
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Tiggersage
Underground

Thanks for the help. Is seems to suddenly decide to work again.  Did an update on my phone so possible that could of affect it

AlyssaPandora
Community Manager
Community Manager

Thanks for the follow up, @Tiggersage. 👍

Glad to hear that you're back to listening without any issues. 

Feel free to let us know if anything else pops up. Happy listening! 🎧

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What's your favorite anthem by a female artist that inspires you?
Check out this month's newsletter: The Listener Lounge: March 2024
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