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Note 10 wont play more than 2 songs on my playlist

hippichic
Local Performer

I have Premium on my desktop. I'm logged in on my samsung note 10 phone as well. My phone wont play more than 2 songs off my playlist before it stops. How do I correct this.

 

Moderator Edit: Personal Info & changed title for clarity

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AlyssaPandora
Community Manager
Community Manager

Hey, @hippichic!.

Sorry about that!

If you haven't already, please try running through our basic and advanced troubleshooting steps here.

++

Still having trouble? Please provide the following info:

  • Have you received any error messages?
  • Could you confirm whether you're listening to one of your playlists or a station?
  • Are you in Offline mode when this happens?

Let me know if this helps.

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What's your favorite anthem by a female artist that inspires you?
Check out this month's newsletter: The Listener Lounge: March 2024

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AlyssaPandora
Community Manager
Community Manager

Hey, @hippichic!.

Sorry about that!

If you haven't already, please try running through our basic and advanced troubleshooting steps here.

++

Still having trouble? Please provide the following info:

  • Have you received any error messages?
  • Could you confirm whether you're listening to one of your playlists or a station?
  • Are you in Offline mode when this happens?

Let me know if this helps.

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What's your favorite anthem by a female artist that inspires you?
Check out this month's newsletter: The Listener Lounge: March 2024
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