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Playlist Doesn't Download on Premium

Jordynlarock
Local Performer

I'm a Pandora Premium member, but unable to download a playlist I made to make available offline. I click the download button, it says "Downloading playlist," but does not save. Ive made sure to be connected to the wi-fi and have tried downloading with mobile data on and off. 

 

mod edit: changed title for clarity

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AlyssaPandora
Moderator
Moderator

Hey there, @Jordynlarock. 👋

Sorry to hear that you're having trouble with downloading your playlist. To keep the community space organized, I moved your post over to the Android section as it looks like you're using this type of device.

Something to keep in mind: Pandora will never use the last 500MB of storage, so we will only download as many stations as we can before we hit that limit. Could you confirm that you have enough space on your device?

If it doesn't appear to be storage related, I'd recommend signing out of the app and signing back in, which will reset the download process. Then, make sure to keep Pandora in the foreground of your device while the download completes. 

Let me know if this helps. 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

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